¿Qué es la profundidad de enfoque o tolerancia de enfoque?
La profundidad de enfoque se refiere a la distancia a lo largo de un eje óptico requerido por un rayo láser para du...
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Why Choose Cloudray
Support and Connect Anywhere and Anytime Join our community to share, get support
Lifetime Tech Support
1. US Tech Specialists & Repair Station
2. Cloudray US Demo Room Supported
3. Customized and Upgrade Solution
Cloudray VIP Customer Service
1. Dedicated after-sale customer manager
2. Customer Complaint Channel Open
3.Enjoy direct 10%-20% off for all new machine
4. Chance to win a Free Trial of New Products
Professional Warehouse System
1. Various Warehouses Worldwide
2. Free Shipping & Fast Delivery
3. Strict QC Process Before Shipping
4. Responsible for all damage and unsatisfactory
Korina Zamora
Great machine !! A lot to learn about mopa laser but having fun learning ! Custom service has been fantastic I’m sure they are tired of all my questions but have been great answering them / I wished they had a phone number you could call sometimes but will definitely order my equipment from cloudray from now on
Julien WALLON
Produit incroyable ! Je suis en train d'apprendre, mais déjà la machine me donne entière satisfaction !
L'envoi du colis a été très rapide, et parfaitement emballé.
L'équipe clientèle de cloudray ma tenue informée à chaque étape, parfait !
Misty Melton
it arrived very well packaged and very good shipping time feels and looks very well made customer service it the best helped me with all my questions i give them 6 stars out of 5 they deserve one more great job for all of sara's help as seen in the picture i have the 800mm lift been having lots of fun learning and already have my learning mark cut on the table as you can see lol
Douglas Brownlie
Cloudray have been an absolute pleasure to deal with. From day 1 when I first contacted them right through to now. I am new to fiber lasers and the support these guys have given me is second to none. The machine itself is absolutely amazing. A huge learning curve but the results are outstanding and already starting to pay the machine off.
Having a cloudray fiber just goes hand in hand perfectly with what I am already doing.
Kevin Charlebois
I am very happy with the service and attention to detail by the team at Cloudray. I would definitely purchase from them again. As a matter of fact, I will be in the next two weeks for accessories! Through the whole purchase process and shipping, they responded immediately to any questions and verified all details with me before finalizing the shipment from China to Canada, then took care of all the arrangements. Recommend!
Edwin Kluinhaar
I've only had it for a few weeks, but I really like this mopa Very happy with the mopa 60 and it arrived very well packaged.
It is a very powerful and versatile laser. due to the large range of settings. Now there are many new materials available for laser engraving. And I also find playing with colors on stainless steel very interesting.
The D60 rotary for rings is still on my wish list
The only thing I would have liked to see is that two glasses were included as standard, as someone often wants to watch with me.
CO2 vs Fibra vs Láseres UV
El corte y el grabado por láser han cambiado la forma en que los materiales ahora se cortan y graban. Estas máquin...
Aprenda los componentes y el mantenimiento de la máquina de grabado/marcado láser
Hoy, compartamos la información básica sobre los componentes y el mantenimiento de la máquina de grabado/marcado lá...
¿Cómo elijo la máquina de grabado/marcado láser adecuada de Cloudray?
La tecnología de marcado láser de piezas es cada vez más importante en todos los ámbitos de la fabricación, desde l...
Frequently Asked Questions
Which Configurations of Machine I need to choose?
QS SERIES: Standard Marking / partly Engraving on Most Metal Materials
MP SERIES: Faster Marking / Engraving on Most Metal Materials+ Anodized Aluminum Black Marking+Titanium & Stainless Steel Color Marking (Have high contrast andaccuracy on metal materials )
AR SERIES: Faster Marking + Anodized Aluminum Black Marking+Titanium & Stainless Steel Color Marking+2.5D Deep Engraving+Precise Metal Cutting without Distortion.
UV SERIES:Standard Marking mainly for hard plastic and PVC and so on non-metal materials (more effective )
EC SERIES: Standard Marking/Engraving on Most Non-Metal Materials
Please email us (info@cloudray.com) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.
MP SERIES: Faster Marking / Engraving on Most Metal Materials+ Anodized Aluminum Black Marking+Titanium & Stainless Steel Color Marking (Have high contrast andaccuracy on metal materials )
AR SERIES: Faster Marking + Anodized Aluminum Black Marking+Titanium & Stainless Steel Color Marking+2.5D Deep Engraving+Precise Metal Cutting without Distortion.
UV SERIES:Standard Marking mainly for hard plastic and PVC and so on non-metal materials (more effective )
EC SERIES: Standard Marking/Engraving on Most Non-Metal Materials
Please email us (info@cloudray.com) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.
Is there any difference to order on Cloudray Official Website (www.cloudraylaser.com) directly or in Cloudray stores on shopping platforms?
Yes, they are different. Official website and Cloudray stores on shopping platforms(Amazon/Ebay etc.) are different teams with different machine configurations and offers.
1. We are the Official website, and different from cloudray stores on platforms, we don't need to pay extra transaction fees and commissions to shopping platforms, that's why our offer is more affordable even with higher configurations. And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.
2. Different Machine Types and Configurations. The laser machines will be equipped with unique configurations (only for machines on www.cloudraylaser.com) which have high stability and marking efficiency. Support Customization of your laser machine and upgrading solutions if needed.
3. Customer Service Support We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.
4. Official Loyal Customers BenefitsWe will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels. Also, we offer free gifts for customers who ordered during grand festivals.
All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.
1. We are the Official website, and different from cloudray stores on platforms, we don't need to pay extra transaction fees and commissions to shopping platforms, that's why our offer is more affordable even with higher configurations. And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.
2. Different Machine Types and Configurations. The laser machines will be equipped with unique configurations (only for machines on www.cloudraylaser.com) which have high stability and marking efficiency. Support Customization of your laser machine and upgrading solutions if needed.
3. Customer Service Support We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.
4. Official Loyal Customers BenefitsWe will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels. Also, we offer free gifts for customers who ordered during grand festivals.
All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.
How Long is the delivery time？
1.Machine with the default configuration：
CN Warehouse: 7-10 Business Days
Oversea Warehouse: 3-5 Business Days
2. Customized Machine (Only Support Shippment From China Warehouse)
The average period of production: 7-10 Business Days
Shipping: 7-10 Business Days (Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
CN Warehouse: 7-10 Business Days
Oversea Warehouse: 3-5 Business Days
2. Customized Machine (Only Support Shippment From China Warehouse)
The average period of production: 7-10 Business Days
Shipping: 7-10 Business Days (Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
Where is your Return & Exchange Policy; Shipping Policy; Payment & Taxes?
1. Return & Exchange Policy:https://www.cloudraylaser.com/pages/return-exchange
2. Shipping Policy:https://www.cloudraylaser.com/pages/shipping
3. Payment & Taxes:https://www.cloudraylaser.com/pages/payment-taxes
2. Shipping Policy:https://www.cloudraylaser.com/pages/shipping
3. Payment & Taxes:https://www.cloudraylaser.com/pages/payment-taxes
What's the guarantee, in case the machine breaks down?
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback.
Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.cloudraylaser.com.
Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.cloudraylaser.com.
